Implementation Specialist
EverHealth
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱60,000.00 - ₱89,998.00 / monthPHP600008999860000MONTH
- Full timeFULL_TIME
Posted 8 hours ago and deadline of application is on 29 Aug
Recruiter was hiring 4 days ago
2025-08-11T07:29:32.578501+00:002025-08-29T16:00:00+00:00Job Description
- Host webinar training sessions joined by multiple customer stakeholders.
- Serve as your customer’s main point of contact over a sixty-day implementation period.
- Manage the overall implementation project to ensure on-time delivery.
- Provide consultancy to both new and existing customers on best practices in using our software.
- Respond promptly to inbound phone calls and emails.
- Identify and escalate priority issues.
- Manage fifteen to twenty customer projects simultaneously.
- Become a product specialist to others within the organization- this means not only. being the customer’s trusted advisor on best product practices but also being your peers’ trusted advisor on the product as well!
- Be a solution provider! We deliver dynamic software to a dynamic customer base.
- Every customer has unique needs that we need to solve, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs.
- 8 AM to 5 PM, Monday to Friday PST
Minimum Qualifications
- An associate or bachelor's degree in business administration, Healthcare Administration, Project Management, Nursing, or similar field.
- Minimum 2 years of experience working in Healthcare Tech, namely in an implementation, customer success, account management, solution engineering, consulting, or sales role.
- Project Management experience is a strong plus.
- Strong bedside-like manner: can patiently support others through a first-time experience.
- Excellent verbal and written communication skills.
- Strong problem-solving skills.
- Impeccable time management skills.
Perks and Benefits
Work from Home
Required Skills
- Project Management
- Customer Service
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Makati, Metro Manila, Philippines
- Vacancy
- 1 opening
- Website
- https://www.everhealth.com/
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About EverHealth
EverHealth offers comprehensive solutions designed to support healthcare practices in growing, engaging with patients, and managing operations efficiently. Through its digital marketing tools, EverHealth helps practices generate new patients. Its patient engagement tools include online scheduling, appointment reminders, text messaging, and digital intake to streamline patient interactions.
The platform also provides robust EHR (Electronic Health Record) and practice management solutions that simplify office operations and clinical workflows, including clinical notes, prescribing, order entry, and reporting. Additionally, EverHealth enhances revenue management by automating insurance, patient billing, and payments, allowing healthcare providers to focus more on patient care while maximizing practice revenue.