Customer Success Manager Remote
Tambo Consultants, LLC
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱35,000.00 - ₱55,000.00 / monthPHP350005500035000MONTH
- Full timeFULL_TIME
Posted 6 days ago and deadline of application is on 14 Oct
Recruiter was hiring 2 days ago
2025-09-22T07:34:23.284365+00:002025-10-14T16:00:00+00:00Job Description
As a Customer Success Manager, you will be responsible for maintaining strong relationships with clients, ensuring account satisfaction, and driving consistent value delivery. You’ll manage a portfolio of clients, understand their business needs, and coordinate with internal teams to ensure service excellence and account growth.
Minimum Qualifications
What We’re Looking For:
• 2+ years experience in account management, client success, or a related role (experience in aesthetics, SaaS, or healthcare is a plus)
• Strong relationship-building and communication skills
• Ability to manage multiple client accounts efficiently and proactively
• Familiarity with Salesforce or similar CRM tools
• Bonus: Background or exposure to WiFi networks, Smart TV devices (Amazon Fire Stick, Google TV), and IT troubleshooting
• Excellent written and verbal communication skills
• Proficiency in Gmail/Outlook and customer support tools like Zendesk or Freshdesk
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Work-From-Home Requirements:
• High-speed, stable internet (Minimum: 100 Mbps, Preferred: 200 Mbps and above, cable/fiber only)
• Reliable power supply – Must reside in an area with consistent electricity and minimal outages
• Professional home office setup – A quiet, dedicated workspace is highly preferred
Perks and Benefits
Work from Home
Required Skills
- Relationship Management
- Persuasion and Negotiation
- Attention to Detail
- Customer Service
- Communication Skills
- Data Management
- Rapport Building
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Manila, Metro Manila, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 4 openings
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