Compliance Officer
UTAK POS
- Quezon City, PhilippinesLaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱35,000.00 - ₱40,000.00 / monthPHP350004000035000MONTH
- Full timeFULL_TIME
Posted 9 hours ago and deadline of application is on 26 Aug
Recruiter was hiring 8 hours ago
2026-11-03T09:00:15.336430+00:002027-08-26T16:00:00+00:00Job Description
- End-to-End BIR Permit Processing: You'll manage PTU applications from requirements submission through BIR decisions and post-approval processes, ensuring each application is handled accurately and efficiently.
- Client Requirements & Coordination: You'll guide clients through BIR requirements, serve as their point of contact, and coordinate with the BIR and relevant Revenue District Offices (RDOs) to keep applications moving.
- Follow-Ups & Proactive Monitoring: You'll conduct regular follow-ups and proactive sweeps to ensure clients complete their requirements.
- Concerns & Escalation Handling: You'll address BIR-related client concerns, coordinate resolutions, and manage escalations through proper documentation, follow-through, or endorsement when necessary.
- Post-Approval Processing: You'll handle administrative requirements such as PTU copy release, sales invoice printing, and PTU cancellation follow-through.
- Documentation & Tracking: You'll maintain accurate and updated records of applications, client requirements, follow-ups, approvals, and post-approval activities.
- Process Improvement: You'll identify gaps in daily operations, propose practical solutions, and take ownership of initiatives from planning and implementation to follow-through.
- Cross-Team Collaboration: You'll coordinate with internal teams to ensure clients receive the appropriate support and that compliance processes are completed smoothly.
- Operational Updates & Reporting: You'll provide regular updates on application progress, pending concerns, processing activities, and improvement initiatives to support team visibility and accountability.
Minimum Qualifications
- Compliance-Minded: You have experience in compliance, processing, business operations, customer service, or a related field.
- Detail-Oriented: You pay close attention to documents, records, and procedural requirements, ensuring accuracy and completeness in your work.
- Strong Communicator: You're confident in communicating with clients, government agencies, and internal teams through calls, emails, chats, and face-to-face interactions when needed.
- Client-Focused: You know how to guide clients through requirements, address concerns professionally, and provide clear and timely assistance.
- Proactive & Persistent: You consistently follow up on pending applications, anticipate potential delays, and take initiative to keep processes moving.
- Independent & Accountable: You can manage your responsibilities with minimal supervision and take ownership of your tasks, initiatives, and commitments.
- Problem Solver: You can identify operational gaps, assess concerns, and propose practical solutions while knowing when to seek guidance or escalate.
- Highly Organized: You can manage multiple applications, follow-ups, deadlines, and client concerns while keeping records accurate and updated.
- Systems & Data-Aware: You're comfortable working with spreadsheets, trackers, and digital tools to monitor progress, maintain records, and support process improvements.
- Adaptable & Collaborative: You work well with different teams and are comfortable adjusting to evolving requirements in a fast-paced environment.
- Bonus: You have hands-on experience with BIR PTU applications, BIR/RDO coordination, POS accreditation, mall accreditation, or similar regulatory processing.
Perks and Benefits
Work from Home
Company Car
Medical / Health Insurance
Paid Sick Leave
Stock Options
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Graduated from high school
- Office Address
- LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
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About UTAK POS
UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.
Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.
We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.
LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.
Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.
We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.
If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!