Carrier Development Representative  

About Expedock

We at Expedock are reinventing the multi-trillion-dollar industry of global shipping and supply chain by harnessing the power of artificial intelligence and data processing. We collaborate with leading logistics businesses worldwide, helping them streamline their intricate logistics processes and enhance transparency.

Who We Need

We're looking for a driven and confident Sales Development Representative (SDR) who enjoys building relationships and creating new business opportunities.

In this role, you'll use telemarketing and email outreach to engage and pre-qualify prospective carriers, initiate meaningful conversations, and generate qualified leads for the sales team. If you're proactive, goal-oriented, and thrive in a fast-paced environment, we'd love to hear from you.

What You'll Do:

• Prospect and Build Carrier Pipeline
  • Identify and research prospective carriers.
  • Conduct outbound calls and email outreach to introduce partnership opportunities.
  • Generate qualified carrier leads.

• Qualify Carriers
  • Assess carriers based on operating authority, insurance, equipment, service coverage, capacity, and compliance.
  • Educate carriers on the benefits of joining the client's carrier network.
  • Guide qualified carriers through the onboarding process or hand them off to the appropriate team.

• Collaboration
  • Work closely with Carrier Success, Operations, or Carrier Onboarding teams to ensure a smooth transition.

• Pipeline & CRM
  • Track outreach, qualification status, onboarding progress, and carrier engagement in the CRM.

What You Need:

• Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field is preferred.
• At least 2–4 years of experience in Sales Development, Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or a similar outbound sales role within the logistics industry.
• Experience in truckload (FTL), freight brokerage, carrier procurement, or transportation is highly preferred.
• Proven experience in cold calling, telemarketing, email outreach, and lead qualification.
• Strong understanding of the transportation and logistics industry, including carrier operations, freight brokerage, and supply chain concepts.
• Excellent English communication skills (C1 proficiency), both written and verbal.
• Strong negotiation, persuasion, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and consistently meet outreach and performance targets.
• Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar) to manage pipelines and document customer interactions.
• Familiarity with load boards, carrier databases, or Transportation Management Systems (TMS) is an advantage.
• Customer-focused, highly organized, and results-driven with strong problem-solving skills.
• Willing and able to work the night shift.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.