Customer Operation Hybrid
PT. Revolusi Kesehatan Indonesia
- Yogyakarta, IndonesiaYogyakarta, Jalan Tanjung Mas Raya, Tanjung Barat Kel., Jagakarsa, Yogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesiaTELECOMMUTE
- IDR 2,500,000.00 - IDR 3,000,000.00 / monthIDR250000030000002500000MONTH
- Full timeFULL_TIME
Posted 10 days ago and deadline of application is on 30 Dec
Recruiter was hiring 11 days ago
2024-04-22T05:59:21.412989+00:002024-12-30T17:00:00+00:00Job Description
- Melayani pelanggan dengan ramah melalui panggilan telepon, email, atau pesan
- Menanggapi permintaan, keluhan/komplain, dan masalah pelanggan dengan solusi yang tepat
- Memproses pesanan pelanggan dari awal assesment hingga jadwal visit selesai
- Memberikan panduan dan dukungan teknis kepada pelanggan
- Mengelola basis data pelanggan dan memastikan keakuratannya
- Berkomunikasi dan berkoordinasi dengan tim internal untuk menyelesaikan masalah pelanggan
- Melakukan monitoring visit pelanggan dan membuat laporannya
Minimum Qualifications
- Domisili di jawa tengah, Yogyakarta, Jawa Timur, Jawa Barat, dll
- Diutamakan berjenis kelamin laki-laki
- Pendidikan minimal D3 semua jurusan
- Pengalaman kerja Min. 1 tahun di bidang Customer Service/Customer Operations/Customer Relations. Fresh Graduate dipersilahkan melamar
- Terbiasa dengan google sheet, CRM (Qontak/Salesforce/Zendesk dll)
- Memiliki ketelitian yang tinggi dan mampu bekerja dibawah tekanan
- Bersedia bekerja shifting
- Mampu memberi dan menerima kritik yang membangun
- Mampu bekerja di bawah tekanan dan dekat tenggat waktu
- Dapat bergabung sesegera mungkin
Perks and Benefits
Work from Home
Performance Bonus
Medical / Health Insurance
Required Skills
- Telephone Skills
- MS Office
- Attention to Detail
- Customer Service
- Time Management
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Sometimes
- Office Address
- Yogyakarta
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About PT. Revolusi Kesehatan Indonesia
PT. Revolusi Kesehatan Indonesia is a health-tech startup from Indonesia to make it easier for clients to get Physiotherapy, Nursing, Speech Therapy services at home. PT. Revolusi Kesehatan Indonesia provides platform that makes it easy for patients to get comfortable in Physiotherapy, Nursing and Speech Therapy services at home and whenever needed without having to go through a complicated and time-consuming process.